1. Are your products made to order?
Yes. Our products are made to order, which means your item is produced specifically for you after your order is placed.
2. How long does it take to process my order?
Orders are generally processed within 1–2 business days before being shipped.
3. How long does shipping take within the United States?
US domestic orders typically arrive within 3–5 business days after shipment.
4. How much is US shipping?
Domestic shipping within the United States is $6.99 per order.
5. Can I change or cancel my order?
Because our products are made to order, please contact us as soon as possible if you need to make a change or cancellation. Once production has started, changes may no longer be possible.
6. How can I contact you?
You can contact our customer support team by email or phone:
Email: ShawnStantz766261@outlook.com
Phone: 906-341-8444
7. What should I do if my order arrives damaged?
Please contact us as soon as possible with your order information and clear photos of the damaged item. We will review the issue and help find an appropriate solution.
8. What if I receive the wrong item?
Please contact us with your order details and photos of the item you received. We will review your case and assist you as quickly as possible.
9. Can I track my order?
Yes. When tracking information is available, it will be provided after your order has been shipped.
10. Do you offer customer support?
Absolutely. We are happy to help with questions about products, orders, shipping, and other concerns. Please reach out to us using the contact information above.